Award-winning service

We deliver the best of both worlds: the convenience of shopping online with the same outstanding quality, range of choice and service you’d expect in your favourite supermarket.
 
We bend over backwards to make our service extra-special, and you’ll quickly spot lots of thoughtful touches, like colour-coded delivery bags, text message delivery reminders and drivers that bring your shopping right to your kitchen table.

Even better, our products come fresh from our state-of-the-art delivery centre, rather than being handled in a supermarket first. That means everything you choose arrives at your door in tip-top condition. It’s better than picking your own.

Award winning service
Invite friends

Invite a friend

As a regular Ocado customer, we know you love our award-winning service. So why not share the experience by inviting your friends to shop with us and share some Ocado vouchers between you?

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Snow charter

We go to extraordinary lengths to deliver your groceries come rain, shine or snow. Read our bad weather delivery promise and find out how we prepare for winter weather.

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Ocado Reserved

Forgotten to book your delivery, or just too busy? Sign up to Ocado Reserved and you’ll never have worry about getting your favourite time slot again.

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Ocado on the Go

Ocado on the Go is the most convenient way to shop for groceries on the move. Use your iPhone, iPod touch or Android device to browse through thousands of household groceries, then place your order for delivery in a handy one-hour time slot.

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Rating and Reviews

Our new ‘Ratings and Reviews’ feature lets you find out what other customers think about a product before you add it to your order.

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Text message reminders

You'll never forget an Ocado delivery. When you're juggling a busy life, it's easy to lose track of where you're meant to be, and when. Luckily, our text message reminder means one thing you don't need to worry about is your Ocado delivery.

A few hours before your groceries are due to arrive, we'll drop you a text message to remind you that we're on our way. We'll also tell you the van registration number and the name of your driver for a little extra peace of mind. And talking of peace, don't worry if you have an early delivery - we'll never send you a text message before 8am.

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Your Instant Shop

Next time you shop with us, why not try our handy Your Instant Shop feature. It’s an innovative feature which creates a ‘suggested order’, based on your Ocado shopping history.

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Winter tyres

We were the first company of our kind in the UK to fit winter tyres to an entire delivery fleet. Despite the Arctic conditions, dedicated winter tyres are so rare in the UK, we had to go to Scandinavia and Switzerland to source most of them!

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Now open Sundays. Plate of food.

Sunday trading

In our last survey, lots of you told us that you’d love us to deliver on Sunday too. We’ve listened, and from now on you’ll be able to get quality groceries delivered when you want them, every single day of the week.

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